As a nonprofit organization, we rely on the generosity of volunteer professional photographers. Each of our Hope Photographers are asked to send your edited photo gallery within two weeks, but with their busy family and business schedules, sometimes it takes longer than anticipated.
If you have not received your photo gallery within two weeks, we would recommend that you email the photographer who photographed your child and ask them to give you a time frame that you will receive those photos. Or if you prefer, we can look into it for you. Please remember that sometimes things are out of our control and we do our best to get your photos to you as soon as possible. As a volunteer based organization, we ask that you be patient with us!